Return Policy

Return Policy

You have the right to cancel this order within fourteen days without giving a reason. Cancellation is possible within fourteen days from the date you, or a third party (other than reseller and distributor) receive the goods.

To exercise this right, you have to inform us:

Aaronia AG
Gewerbegebiet Aaronia AG
54597 Strickscheid
Telephone: +49 6556 900 310
Fax: +49 6556 900 319
E-Mail: [email protected]

by way of unambiguous declaration ( eg . as a consigned by post mail, fax or e-mail ) of your decision to withdraw from this contract.

You can use the attached sample withdrawal form, which is not mandatory however.
To meet the withdrawal deadline, it is sufficient that you send us notification concerning the right of withdrawal before the withdrawal period ends.

Effects of Contract-Cancelation

If you cancel this contract, we will reimburse all payments we have received from you, except the shipping cost, and repay within fourteen days from the date on which the notification about your cancellation of this contract has been received and the returned goods have been received by us, or you have provided proof of the return shipment. Repayment shall be made after receipt of the returned goods or proof of return. For this repayment, we will use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment. We may withhold reimbursement until we have received the returned goods back, or until you have produced evidence that you have returned the goods, whichever occurs first.

You have to return the goods immediately and not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days. You bear the direct cost of returning the goods.

You have to pay for any diminished value of the goods, where the value loss is connected to the appearance, performance and functioning and results of your handling of the goods.

End of Return Policy


Sample cacellation form

(If you want to cancel the contract , please fill out this form and send it back.)

Aaronia AG
Gewerbegebiet Aaronia AG
54597 Strickscheid
Telefon: +49 6556 93033
Fax: +49 6556 93034
E-Mail: [email protected]

Hereby I / We ( * ) give notice of withdrawal from my / our ( * ) contract entered into for the purchase of the following products ( * )
Purchased on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
signature of consumer(s) (only on paper)

(*) Please delete where inapplicable